November 7, 2008 – Excavation Digging Event Notification, EDEN, has been successfully implemented at the Utilities Protection Center, Inc. (UPC) call center. It is now time to convert all web ticket entry accounts from IRTH to EDEN. A one-hour training course has been created to teach the differences between the two systems. Classes for current users will be offered from Monday, November 3 thru Friday December 12, 2008. Morning classes will begin at 10 am and the afternoon class will begin at 2 pm daily, with the exception of Wednesday’s. The Wednesday morning class is for new users only.

Registration for current users, those who currently enter locate requests online, should be done online at http://www.gaupc.com/edu_web_entry.asp. Select the class that best fits your schedule and proceed with registration. Be sure to provide a valid email address during registration.

Currently, all classes listed on the website will be conducted as a webinar. You will need a good internet connection for the visual portion of the class and a phone connection for the audio. Anyone with a group of people who need training and would prefer an in-person 2-hour training course should contact Mike Joyner at mjoyner@gaupc.com for instructor availability.

New users, those who do not currently enter locate requests online should register for the new user’s Webinar class that is being offered each Wednesday from 10 am – 12 noon. Registration for the new users’ class should be done at http://www.gaupc.com/edu_web_entry.asp. Select the class that best fits your schedule and proceed with registration. Be sure to enter a valid email address.